Terms and Conditions
General conditions of sale
These general conditions of sale apply to all sales concluded on the website barwodder.com , subject to the specific conditions indicated in the presentation of the products.
3- Validity of offers
Our offers are aimed at consumers with a physical delivery address in mainland France, Europe and the French overseas departments and territories. The items visible on the site are available while stocks last. In the event of a debit or collection for the order of an unavailable item, barwodder undertakes to offer a credit or reimburse the Customer within 15 days.
5- Price of products
Prices are shown in euros (€) including all taxes (TTC). The amount of VAT is indicated during the final validation of the basket by the Customer. If the VAT rate were to be modified, these changes may be reflected in the price of the items without the customer being informed in advance.
6- Order and payment
A- REGISTRATION, ORDER AND PAYMENT
The customer interested in an item visible on the site www.barwodder.com , follows the following process in order to establish his order. After clicking on the "confirm" icon and after checking the specifics of his order (reference, quantity, size, price, etc.), If the customer benefits from a special offer, he must first enter a promo code that will have been assigned to him in the field provided for this purpose.
Upon validation, the customer receives an order confirmation by email which then validates the payment. When the order is shipped, an electronic invoice will be sent to the email address provided when filling out the form. It is important to enter a valid email address when ordering. We recommend that our customers save this email to facilitate any possible exchange with customer service in the future. The order confirmation (receipt) also constitutes a guarantee and proof of purchase.
B- PAYMENT VERIFICATION
Barwodder checks all orders that have been validated on its site. These checks aim to protect the company from abusive practices carried out by fraudsters. Our services may be required to ask you for all the documents necessary to release your order: proof of address or debit in your name, or proof of address in the name of the person indicated for the delivery address, etc.
7- Payment security
In order to ensure the security of online payments, Barwodder uses the secure online payment service Shopify payment. When the order is validated: The payment request is routed in real time to the secure telepayment manager. The latter sends an authorization request to the bank card network. The telepayment manager issues an electronic certificate which will be proof of the amount and date of the transaction in accordance with the provisions of articles 1316 et seq. of the Civil Code.
Barwodder does not charge any additional fees for credit card payments.
8- Deliveries
A: SHIPPING
The shipping and preparation of your order is done within a maximum of 72 hours.
Barwodder ships its products to Metropolitan France, the French Overseas Territories and certain European countries (higher delivery costs outside Metropolitan France).
The delivery times indicated when ordering are indicative. Delays caused after depositing your packages in the shipping center are independent of the Barwodder company. Barwodder is not responsible for delays in deliveries if the items were deposited on time.
Recourse: for any complaints related to a delivery problem, you must contact the delivery services directly (post office, etc.) with your tracking number.
CUSTOMS FEES
Please note that when shipping an order outside the EU and to the French Overseas Territories, import duties and taxes may apply and are collected at the time of delivery to the shipping address. You will be responsible for paying these import duties and taxes if applicable. Please be aware that barwodder has no control over these charges and, as they vary from country to country, cannot know their amount. Barwodder advises you to contact your local customs office for further information and before confirming any order.
9- Right of withdrawal and returns
In accordance with Article L121-20 of the Consumer Code, you have a right of withdrawal to be exercised within seven working days from receipt of the item. You do not have to provide reasons or pay penalties, apart from the return costs;
Upon receipt of the product or on the day of acceptance of the offer, you have a right of withdrawal of 15 calendar days, i.e. 8 days more than what is provided for by French law.
RETURN PRODUCT(S)
The cancellation of your order will be effective provided that you scrupulously respect the following procedure:
You must, within 15 days of receiving your order, contact customer service via our contact form available on the website and report the reasons for your cancellation as well as the products concerned, the order number and your contact details.
Pack the affected products, making sure they are in the same condition as when you received them (unworn, unwashed and still labeled in their original packaging).
The return shipping costs incurred remain the responsibility of the customer, Barwodder cannot be held responsible in the event of loss of one or more items during the return of the package.
Upon receipt of the product(s) concerned, Barwodder will reimburse the Customer for the amount already paid when ordering online, less shipping costs. Reimbursements for the products will be made by Barwodder within a maximum of 15 days after receipt of said products. The reimbursement will be made using the same payment method chosen by the customer when ordering or by issuing a purchase voucher.
10 Intellectual property
All comments, images, illustrations on our site are reserved exclusively for us. Under intellectual property and copyright law, any use is prohibited except for private use.
Without prior authorization, any reproduction of our site, whether partial or total, is strictly prohibited.
11- Modification rights
Barwodder reserves the right to revise these general terms and conditions of sale from time to time. Each time you order a product from us, the general terms and conditions in force at the time of your order govern the contract between you and Barwodder. We therefore recommend that you regularly consult this page and take note of the current general terms and conditions to which you are bound.